Reflexa AI Visibility Index

Who does AI
recommend?

How often each brand appears in AI’s top-3 recommendations — plus who it merely mentions, and whose own site it actually cites. Measured across the real buyer questions people ask ChatGPT, Claude and Perplexity. Observed counts.

September 2026 edition Project management
01 Asana 41%Top 3 recommendation rate 51%Mentioned by AI 18%Own site cited 359 / 882 eligible answers 02 monday.com 36%Top 3 recommendation rate 45%Mentioned by AI 18%Own site cited 322 / 891 eligible answers 03 ClickUp 31%Top 3 recommendation rate 42%Mentioned by AI 18%Own site cited 280 / 891 eligible answers

Read the full report

The September edition in full: all 100 questions by buyer intent, what AI said about each brand, and the CSV.

AI's most recommended project management tools

Based on 100 buyer questions · 3 AI engines · 3 repeats · 900 observed answers · September 2026

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#Company Recommended Mentioned Own site cited

What this number means

  • Asana appeared in the top 3 recommendations in 359 of 882 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 29.6First pick 17%

Two layers

  • AI names Asana in 51% of answers; its own site appears among the cited sources in 18% — room to grow owned-source presence.

What this number means

  • monday appeared in the top 3 recommendations in 322 of 891 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 25.3First pick 14%

Two layers

  • AI names monday in 45% of answers; its own site appears among the cited sources in 18% — room to grow owned-source presence.

What this number means

  • ClickUp appeared in the top 3 recommendations in 280 of 891 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 20.4First pick 8%

Two layers

  • AI names ClickUp in 42% of answers; its own site appears among the cited sources in 18% — room to grow owned-source presence.

What this number means

  • Trello appeared in the top 3 recommendations in 164 of 873 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 12.9First pick 6%

Two layers

  • AI names Trello in 27% of answers; its own site appears among the cited sources in 6% — room to grow owned-source presence.

What this number means

  • Notion appeared in the top 3 recommendations in 88 of 891 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 6.6First pick 2%

Two layers

  • AI names Notion in 18% of answers; its own site appears among the cited sources in 3% — room to grow owned-source presence.

What this number means

  • Teamwork appeared in the top 3 recommendations in 71 of 900 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 6.3First pick 5%

Two layers

  • AI names Teamwork in 9% of answers; its own site appears among the cited sources in 6% — room to grow owned-source presence.

What this number means

  • Wrike appeared in the top 3 recommendations in 73 of 891 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 5.8First pick 3%

Two layers

  • AI names Wrike in 14% of answers; its own site appears among the cited sources in 7% — room to grow owned-source presence.

What this number means

  • Jira appeared in the top 3 recommendations in 59 of 882 eligible AI answers — across 100 fixed buyer questions, 3 engines and 3 repeated runs.

More metrics

Prominence 4.7First pick 2%

Two layers

  • AI names Jira in 12% of answers; its own site appears among the cited sources in 5% — room to grow owned-source presence.
Observed frequencies, September 2026 run · a fixed set of 100 real buyer questions, asked 3 times per engine · Recommended = top-3 inclusion rate: the share of a brand's eligible answers where it appeared among the top three extracted recommendations. Questions that name a brand are excluded from that brand's denominator. AI answers vary between runs — each edition is evidence, not a prediction.

Beyond
the recommendation

AI can recommend a brand without using its own website as a source. The distance between the two layers — mentioned by AI vs own site cited — is the owned-source opportunity.

How we measure it →
Asana
Mentioned by AI51%
Own site cited18%
33 pointsdifference
monday.com
Mentioned by AI45%
Own site cited18%
27 pointsdifference
ClickUp
Mentioned by AI42%
Own site cited18%
24 pointsdifference
Trello
Mentioned by AI27%
Own site cited6%
21 pointsdifference

AI already knows these brands — the opportunity is making their own content part of the answer. See your brand's AI visibility →

Editions

One category a month

Every edition measures one category on the same fixed set of 100 buyer questions. Published editions stay in the archive and are re-measured when their category comes back — so month-over-month movement is AI changing its mind, not the questions changing.

  1. Sep 2026Live

    Project management

    1. Asana 41%
    2. monday.com 36%
    3. ClickUp 31%
    Full report →Leaderboard ↑
  2. Aug 2026Archive

    CRM pilot · rank only

    1. HubSpot
    2. Zoho
    3. Pipedrive
    Explore the edition →

Queued categories

Measured one per month, in pipeline order. Want yours sooner? Request a category →

Methodology

How the Index is measured

Each category is measured with a fixed set of 100 buyer questions — the same questions re-run every edition, so month-over-month movement reflects AI behavior, not question drift. Every question is asked three times to ChatGPT, Claude and Perplexity with live web search, producing 900 observed AI answers per edition.

100 buyer questions

Real decision-stage questions across 6 intent types.

3 AI platforms

ChatGPT, Claude, Perplexity — live web search enabled.

3 repeated runs

Each question runs 3 times per platform for stability.

900 observations

100 × 3 platforms × 3 runs — every answer analyzed.

Transparent metrics

Mentions, top-3 recommendations and own-site citations, with raw counts.

ChatGPT

Which project management tool is best for freelancers?

Category intentAsked 3× per engine
Claude

Best project management tool for a nonprofit with limited funds?

Recommendation intentAsked 3× per engine
Perplexity

Best software for an agency juggling multiple clients?

Recommendation intentAsked 3× per engine

Three of the 100 frozen questions, verbatim — every question goes to all three platforms, 3 times each, with live web search on. Answer-level evidence — every raw AI answer behind the scores — publishes with the October edition.

From each answer we extract the ordered list of products it actually recommends and fold name variants to one canonical brand. A brand counts as Recommended in an answer when it appears among the top three extracted recommendations (top-3 inclusion); Mentioned when it is named anywhere in the answer; Cited when the engine's cited sources include the brand's own domain.

Anchored-query exclusion. Questions that explicitly name a brand (e.g. “What are the best alternatives to Asana?”) are excluded from that brand's denominator — the question creates an artificial opportunity for Asana to be named, while every other brand still has to earn the recommendation, so those answers stay eligible for everyone else. Brand-specific questions outside the comparison/alternative types are not allowed into the set at all.

Worked example. Asana appeared in the top three recommendations in 359 of its 882 eligible answers (900 observed − 18 answers to two Asana-anchored questions): 359 ÷ 882 = 40.7% → 41% Recommended.

Why 100 questions? The set is a designed benchmark, not an arbitrary list: each question is grounded in live search demand, phrased the way real buyers ask chat assistants (a mix of quick short asks and detailed context), and empirically verified to trigger product recommendations before being locked in. The September project-management set covers six buyer intents:

21Category“Best X for Y”
20Recommendation“What would you recommend for…”
17Alternatives“Best alternatives to A” — A excluded
18Problem-drivenA pain, then “what should we use?”
14Niche-verticalAgencies, healthcare, legal…
10High-intent“Choosing this week — which one?”

Per-brand raw counts (e.g. 359 / 882) are shown in each row above. Answer-level evidence with per-engine breakdowns is being added from the October edition onwards.

Cite the Index

According to the Reflexa AI Visibility Index (September 2026), Asana was the most recommended project management tool: it appeared in the top 3 recommendations in 359 of 882 eligible AI answers, across 100 fixed buyer questions, 3 engines (ChatGPT, Claude, Perplexity) and 3 repeated runs.

Free to cite and share under CC BY 4.0 — please link back to this page.

Where does your brand rank?

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